{"id":4110,"date":"2025-03-15T09:34:22","date_gmt":"2025-03-15T13:34:22","guid":{"rendered":"https:\/\/aquidauananoticias.com.br\/?p=4110"},"modified":"2025-03-15T09:34:22","modified_gmt":"2025-03-15T13:34:22","slug":"procon-de-ms-publica-cadastro-de-reclamacoes-contra-fornecedores","status":"publish","type":"post","link":"https:\/\/aquidauananoticias.com.br\/?p=4110","title":{"rendered":"Procon de MS publica cadastro de reclama\u00e7\u00f5es contra fornecedores"},"content":{"rendered":"<p>Dados do cadastro de reclama\u00e7\u00f5es fundamentadas, registradas durante o ano passado, foram publicadas neste s\u00e1bado (15) pelo Procon Mato Grosso do Sul. A medida atende o disposto no artigo 44 da Lei 8.078\/1990, que instituiu o CDC (C\u00f3digo de Prote\u00e7\u00e3o e Defesa do Consumidor).<\/p>\n<p>No per\u00edodo de janeiro a dezembro de 2024, a institui\u00e7\u00e3o vinculada \u00e0 Sead (Secretaria de Estado de Assist\u00eancia Social e dos Direitos Humanos) realizou 23.287 atendimentos. Destes, 14.010 (60,16%) foram reclama\u00e7\u00f5es de consumidores sobre produtos ou servi\u00e7os.<\/p>\n<p>Na pr\u00e1tica, se torna uma reclama\u00e7\u00e3o fundamentada o registro que demonstra a legitimidade entre as partes \u2013 consumidor e fornecedor \u2013, por meio de elementos que comprovam haver uma rela\u00e7\u00e3o jur\u00eddica de consumo. A responsabilidade por essa defini\u00e7\u00e3o, entre fundamentada ou n\u00e3o, \u00e9 do Procon, que realiza a an\u00e1lise t\u00e9cnica em observ\u00e2ncia aos dispositivos do CDC e o Decreto Estadual 15.647\/2021.<\/p>\n<p>Assim, foram consideradas fundamentadas 10.087 reclama\u00e7\u00f5es apresentadas a institui\u00e7\u00e3o, sendo 4.802 atendidas pelos fornecedores, enquanto outras 5.285 n\u00e3o resultaram em acordo entre as partes.<\/p>\n<p>Como coordenador do Sistema Estadual de Defesa do Consumidor, o Procon Mato Grosso do Sul tamb\u00e9m recebe e publica os relat\u00f3rios enviados pelos Procons municipais. Os dados est\u00e3o dispon\u00edveis em seus respetivos sites e no link:\u00a0<a href=\"https:\/\/tinyurl.com\/5dw2jpzj\" target=\"_blank\" rel=\"noopener\">https:\/\/tinyurl.com\/5dw2jpzj<\/a>.<\/p>\n<p><em>Kleber Clajus, Comunica\u00e7\u00e3o Procon-MS<\/em><br \/>\n<em>Foto: Kleber Clajus\/Procon\/Arquivo<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dados do cadastro de reclama\u00e7\u00f5es fundamentadas, registradas durante o ano passado, foram publicadas neste s\u00e1bado (15) pelo Procon Mato Grosso do Sul. A medida atende o disposto no artigo 44 da Lei 8.078\/1990, que instituiu o CDC (C\u00f3digo de Prote\u00e7\u00e3o e Defesa do Consumidor). No per\u00edodo de janeiro a dezembro de 2024, a institui\u00e7\u00e3o vinculada [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4111,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-4110","post","type-post","status-publish","format-standard","has-post-thumbnail","category-cotidiano"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Procon de MS publica cadastro de reclama\u00e7\u00f5es contra fornecedores - Aquidauana Not\u00edcias<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aquidauananoticias.com.br\/?p=4110\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procon de MS publica cadastro de reclama\u00e7\u00f5es contra fornecedores - Aquidauana Not\u00edcias\" \/>\n<meta property=\"og:description\" content=\"Dados do cadastro de reclama\u00e7\u00f5es fundamentadas, registradas durante o ano passado, foram publicadas neste s\u00e1bado (15) pelo Procon Mato Grosso do Sul. A medida atende o disposto no artigo 44 da Lei 8.078\/1990, que instituiu o CDC (C\u00f3digo de Prote\u00e7\u00e3o e Defesa do Consumidor). No per\u00edodo de janeiro a dezembro de 2024, a institui\u00e7\u00e3o vinculada [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/aquidauananoticias.com.br\/?p=4110\" \/>\n<meta property=\"og:site_name\" content=\"Aquidauana Not\u00edcias\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-15T13:34:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/aquidauananoticias.com.br\/wp-content\/uploads\/2025\/03\/Atendimento_Procon-Foto-Kleber_Clajus-730x425-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"730\" \/>\n\t<meta property=\"og:image:height\" content=\"425\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kleber Gaeta\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kleber Gaeta\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/?p=4110#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/?p=4110\"},\"author\":{\"name\":\"Kleber Gaeta\",\"@id\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/#\\\/schema\\\/person\\\/a0fd6fbd86742ba44076f9cd1bd38a7c\"},\"headline\":\"Procon de MS publica cadastro de reclama\u00e7\u00f5es contra fornecedores\",\"datePublished\":\"2025-03-15T13:34:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/?p=4110\"},\"wordCount\":237,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/?p=4110#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Atendimento_Procon-Foto-Kleber_Clajus-730x425-1.jpeg\",\"articleSection\":[\"Cotidiano\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/aquidauananoticias.com.br\\\/?p=4110#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/?p=4110\",\"url\":\"https:\\\/\\\/aquidauananoticias.com.br\\\/?p=4110\",\"name\":\"Procon de MS publica cadastro de reclama\u00e7\u00f5es contra fornecedores - 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